Legal Information
Below is all the legal mumbo jumbo, stuff that lawyers dream of, but that the regular user seldom reads, let alone understands. We have tried to make this easy for you with headings and layout to encourage you to take the time to read them. If you do not have the time; they effectively state that we promise to never cheat or swindle you, sell your details or do anything else to compromise our integrity. In turn, we expect you to play fair with us and stick to our terms and conditions and to read them before completing your booking or purchases. Everything offered/provided on this website is provided by and through my limited company, Achievement Specialists Limited.
Terms and Conditions
1. Definitions
Achievement Specialists Ltd (The Company) is the provider of the course/coaching.
‘Participant’ means the person entering into agreement with Achievement Specialists Ltd for the purpose of attending a course or coaching.
2. Booking Conditions
We offer a 14 day cooling off period for a full refund. You have the right to cancel your order/booking up to 14 calendar days after the day on which you receive your goods or joining instructions documents. You do not need to give us any reason for cancelling your order/booking nor will you have to pay any penalty. Should you wish to cancel your order/booking, you can use the cancellation form included in your order documents, or alternatively, you can notify us in writing by any durable medium (for example letter sent by post, or email).
3. Post
We aim to confirm your place on the course/coaching/program within 24 hours of receiving your completed form and deposit. If you do not hear from us within a working week please contact the office on free 08001910200
4. Fees and Extra Value Added Goods and Services
From time to time Achievement Specialists Limited make alterations to the course/program/coaching fee structure the value added goods and services included within them. Achievement Specialists Ltd reserve the right to alter the course fee structure the value added goods and services included within course/program/coaching at any time without liability. Each and any bookings/orders will be eligible to receive the structure and the value added goods and services included within the course/program/coaching as published within this website restricted and applicable only to the date on the signed booking form. Please also be aware of Clause 20. Changes to Terms & Conditions. Any additions or deletions to structure or the value added goods and services included within the course/program/coaching, prior or post booking date will not affect the original booking as the bookings and goods are date related.
5. Payment
Full payment must be made in advance of the start date and should be accompanied by a completed booking/order form.
Deposit minimum 25% which is non-refundable after 14 calendar days from receipt of joining instructions date. This does not affect your normal statutory rights.
6. Cancellations, Transfers
Transfer of a booking to an alternative date is subject to the following charges:
Transfer requested 15 days or more prior to the start date: charge = 25% of total course fee
Transfer requested 14 days or less prior to the start date: charge = 50% of total course fee
The minimum transfer fee is 15% including vat
All transfer fees must be paid prior to the new date of the booking selected for transfer. This does not affect normal statutory rights.
Cancellation
We offer a 14 day cooling off period for a full refund. You have the right to cancel your order/booking up to 14 calendar days after the day on which you receive your goods or joining instructions documents. You do not need to give us any reason for cancelling your order/booking nor will you have to pay any penalty. Should you wish to cancel your order/booking, you can use the cancellation form included in your order documents, or alternatively, you can notify us in writing by any durable medium (for example letter sent by post, or email). If your course is due to start within 14 calendar days of when a booking is made, your legal right to cancel under the Distance Selling Regulations will not apply.
Cancellation of a mentoring or coaching session
Any requests for changes in dates and times of a mentoring or coaching session must be made 48 hours prior to the session. If a participant fails to inform 48 hours prior to the session, or, to attend the mentoring or coaching session, the session will be considered to have been attended by the participant therefore no refund will be issued for the session.
7. Cancellation by Achievement Specialists Ltd
Achievement Specialists Ltd reserve the right to cancel or postpone the course/coaching without liability and participants will be offered an alternative event date, a credit note or a refund. The participant agrees to indemnify and keep indemnified Achievement Specialists Ltd from and against any and all liability and loss damage (whether civil or criminal) suffered, this also includes legal fees or costs incurred by Achievement Specialists Ltd resulting from a breach of this agreement by the participant his or her employees or agents as a result of changes made.
8. Special Requirements
If you have any special requirements please contact us as soon as possible to discuss your requirements 01264326229.
9. Joining Instructions
You will be sent joining instructions, which will contain details of the start, location times and any other relevant details.
10. Accommodation
Participants of any course run by Achievement Specialists Ltd are responsible for their own residential accommodation unless otherwise stated in the course options.
11. Participants Obligations
In consideration of any events/courses/coaching to be rendered by Achievement Specialists Ltd under this agreement the participant agrees:-
To pay the fee in full, without deductions.
Not to solicit any of the other participants of Achievement Specialists Ltd.
Not to cause or permit anything to damage or endanger the intellectual property, or to assist or allow others to do so, of Achievement Specialists. Intellectual property. This includes but is not restricted to copyright, stationery, logo, participant lists, un-recognised design rights, website, course materials and any other item produced by Achievement Specialists.
That Achievement Specialists Ltd is not a provider of employment, nor is it an agency for the provision of clients.
That the participant’s success is exclusively the responsibility of the participant and Achievement Specialists Ltd is in no way liable.
That Achievement Specialists Ltd has not made any representation to guarantee success of any participant in any of the course/program/coaching supplied by Achievement Specialists.
That in the eventuality Achievement Specialists Ltd is liable to any extent under these terms and conditions or general/common law the liability of Achievement Specialists Ltd is limited to the amount of fee paid by the participant.
That any publicity, information, course/program/coaching agenda, specifications supplied by Achievement Specialists Ltd in relation to the supply of course/program/coaching are for guidance only and are subject to reasonable alterations by Achievement Specialists Ltd and at Achievement Specialists Ltd discretion without the prior need to obtain consent from the participant.
That Achievement Specialists Ltd is not liable in any manner if the course/program/coaching contains materials, methods, techniques or any other form of information which the participant is already familiar with.
The participant understands that portions of Achievement Specialists events may be photographed, and/or recorded on video or audiotape. The participant understands that his or her likeness may appear on photographs and/or his or her voice and/or image may appear on video/audio tapes, and the participant agrees that no compensation will be paid to him or her for any use made of these photographs and audio/video recordings. The participant waives all rights he or she may be entitled to over such images or recordings.
12. Materials/documentation
Any material or documents (excluding Curriculum Vitae) submitted to Achievement Specialists Ltd becomes the property of Achievement Specialists Ltd and can be used in any way it sees fit. Photographs of the participants will be taken during the course and may be used for marketing. If you do not agree to your image being used in this manner please inform a member of Achievement Specialists Ltd staff prior to the photographs being taken.
13. Address/Contact detail Changes
It is the participants responsibility to inform and keep informed Achievement Specialists Ltd., of any changes in their contact details. If the participant fails to inform Achievement Specialists Ltd., of changes, and information/certificates/etc. sent becomes lost in transit the participant will be responsible for any costs involved in re-sending. Please note that replacement certificates will be charged at the published charge – currently £30.00.
14. Money Back Guarantee
We offer a 14 day cooling off period for a full refund. You have the right to cancel your order/booking up to 14 calendar days after the day on which you receive your goods or joining instructions documents. You do not need to give us any reason for cancelling your order/booking nor will you have to pay any penalty. Should you wish to cancel your order/booking, you can use the cancellation form included in your order documents, or alternatively, you can notify us in writing by any durable medium (for example letter sent by post, or email).
15. Referrals
When a participant/delegate has been referred to become participant and they paid the full fee as advertised on the website at the time of bookings/orders are placed, Achievement Specialists Ltd. will pay a referral fee. The fee is at the absolute discretion of Achievement Specialists Ltd. and Achievement Specialists Ltd. reserves the rights to refuse payment any time without liability. Referral fees will also be subject to the following conditions;
The participant/referee has written/emailed with a clearly written name, and it has been received by Achievement Specialists Ltd. Where there is any confusion as to who has made the referral (where participant / delegate speaks to more than one person) Achievement Specialists Ltd. reserves the complete and absolute right to decide if, and how, the referral payment is made. Achievement Specialists Limited reserves the right to alter the amount of referral fees payable without notice; and are available on request at the registered office. Any persons referring participants / delegates to Achievement Specialists Ltd. course/program/coaching indemnify and keep indemnified Achievement Specialists Ltd. from and against any and all liability and loss damage (whether civil or criminal) suffered this also includes legal fees or costs incurred by Achievement Specialists Ltd. resulting from a breach of this agreement by the referee, participant his or her employees or agents.
16. Course/program/coaching
Participants must take all coaching/mentoring sessions within the agreed dates. No refunds or date extensions will be given unless expressly agreed in writing from a director of Achievement Specialists Ltd. Failure to arrange and/or take the any or all of the sessions within the agreed time frames will render any and all outstanding sessions void. All coaches will be selected by Achievement Specialists. In the rare event that the coach and participant cannot work together the participant will be selected a replacement mentor. The participants success is exclusively the responsibility of the participant and Achievement Specialists Ltd is in no way liable. Achievement Specialists Ltd has not made any representation to guarantee success The participant agrees to carry out due diligence on any action taken or decision made and it is solely the responsibility of the participant who completely indemnifies Achievement Specialists Ltd or their agents from any liabilities.
17. Disclaimer
The book and the course/program/coaching offer information and guidance only and are not intended as direct advice. I have no control over the way that you use the information contained within these pages nor during and after the coaching sessions – you alone are responsible for the outcomes of any actions that you take, for compliance with local rules and regulations, with medical and governmental obligations and, equally importantly, for all and any of the outcomes of any actions that you take. It is important that you feel responsible for your own outcomes as this will in turn help.
The author, book publisher and web publisher make no representations or warranties of any kind with respect to the content herein. In addition, the author, book publisher and web publisher do not represent or warrant that the information accessible via here is accurate, complete or current.
This is my journey; I recommend that you always employ qualified professional specialist advice. Remember, the responsibility for the way that you apply the information contained here is entirely yours. The information and statements within the book and this website have not been evaluated and are not intended to diagnose, treat, cure or prevent any condition or disease.
Neither the author nor publishers, nor contributors, or other representatives will be liable for damages arising out of or in connection with the use of this website or the book. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory; direct indirect or consequential damages; loss of data, income or profit; loss of or damage to property and claims of third parties. You understand that the book and this website is not intended as a substitute for consultation with a licensed healthcare practitioner, such as your doctor/physician. Before you begin any healthcare program, or change your lifestyle in any way, you will consult with your doctor/physician or other licensed healthcare practitioner to ensure you are in good health and that the examples contained in this book will not harm you.
This book includes some content related to topics concerning physical and/or mental health issues. As such, your use of this information implies your acceptance of this disclaimer. This disclaimer will be interpreted, construed and enforced in all respects in accordance with the laws of England and the English Courts shall have non-exclusive jurisdiction in connection with any disputes that arise. The facts and opinions presented in the following pages are offered as information only, not medical advice.
The participant fully absolves Achievement Specialists Ltd for any liability whatsoever. The participant agrees to indemnify and keep indemnified Achievement Specialists Ltd from and against any and all liability and loss damage (whether civil or criminal) suffered this also includes legal fees or costs incurred by Achievement Specialists Ltd resulting from a breach of this agreement by the participant his or her employees or agents. Achievement Specialists Ltd has not made any representation to guarantee success of any participant in any of the courses/coaching/mentoring supplied by Achievement Specialists.
18. Participant Numbers
Achievement Specialists Ltd reserves the right to increase and/or decrease the participant numbers as it sees fit and the participant agrees to indemnify and keep indemnified Achievement Specialists Ltd from and against any and all liability and loss damage (whether civil or criminal) suffered this also includes legal fees or costs incurred by Achievement Specialists Ltd resulting from a breach of this agreement by the participant his or her employees or agents as a result of changes made.
19. Changes to Terms & Conditions
Achievement Specialists Ltd reserves the right to update these terms and conditions as it sees fit and the participant agrees to indemnify and keep indemnified Achievement Specialists Ltd from and against any and all liability and loss damage (whether civil or criminal) suffered this also includes legal fees or costs incurred by Achievement Specialists Ltd resulting from a breach of this agreement by the participant his or her employees or agents as a result of changes made. It is the responsibility of the participant to keep up to date with the current terms and conditions which will at all times be displayed on the website.
21. Miscellaneous
This Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of England and the English Courts shall have non-exclusive jurisdiction in connection with any disputes that arise between you and us. You may not assign or novate or otherwise dispose of this Agreement, by operation of law or otherwise. We shall be entitled to assign or novate this Agreement without your consent. We shall be entitled to sub-contract our obligations and responsibilities under this Agreement to any third party without your consent. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. Notwithstanding any other provision in this Agreement, nothing in this Agreement is intended to confer on any third party any right to enforce any terms of this Agreement (save for any assignee of ours).
22. Placing An Order
Placing an order, including taking of payment, does not constitute acceptance of the order by Achievement Specialists Limited. Achievement Specialists Limited reserves the rights to refuse an order and in this event a full refund will be issued.
23. Delivery Process/Procedures
Course materials
Delivery will vary according to the course and all pre course work will be sent electronically. Manuals/workbooks will be collected on the workshop part of the course. Distance Learning Diploma materials will be sent by courier.
Downloadable Programmes
Automatic electronic delivery to designated email address. It is your responsibility to ensure your email address details are correct at time of purchase and for the duration of any programme purchased
Products
All products will be subject to postage and packaging costs and posted first class or by courier. Therefore delivery within 3-5 working days
DISPUTES
If you feel that we have not resolved your complaint to your satisfaction please visit http://ec.europa.eu/consumers/odr/ which is an online dispute resolution website to help you